mmk44's Privacy Policy

Introduction — mmk44 and This Policy

mmk44 is an online gaming platform built for players in Myanmar, and protecting player privacy is one of our core commitments. This Privacy Policy ("Policy") applies to the mmk44.im website and all related services.

When players use mmk44 services, we collect only the data necessary to improve services, secure accounts, and operate in compliance with applicable laws. Please read and understand this policy before continuing to use our services.

This policy is written in Burmese only. In the event of any conflict between this version and any translated version, the Burmese version shall prevail.

Information We Collect

When players use the mmk44 platform, we collect data in the following categories—

A) Data You Provide Directly

• Name, date of birth, contact number, and email address provided during registration
• Payment data related to deposits and withdrawals (KBZPay, Wave Money, AYA Pay, CB Pay)
• Messages and data sent through Support Live Chat
• ID documents submitted by you (when requested for income verification)

B) Data Collected Automatically

• IP address, browser type, and operating system
• Website usage patterns (which pages are visited and when, session duration)
• Cookies and similar tracking technologies
• Gaming history and deposit/withdrawal frequency records

C) Security Verification Data

• Account verification data related to fraud prevention
• Responsible gaming conduct records related to player welfare services

We only request the data necessary to provide our services and do not ask for any extra data beyond what is needed.

Cookies and Tracking Technologies

The mmk44.im website uses cookies. A cookie is a small data file stored in your browser that helps the website run more smoothly.

a) Essential Cookies

Used for login, session management, and security checks. If these cookies are disabled, the website will not function properly.

b) Functional Cookies

Used to remember your chosen language and settings. These cookies can be disabled, but you may not get the full website experience.

c) Analytics Cookies

Collects analytics data to help us understand which sections of the website players use most. This data cannot be used to identify individuals.

You can manage cookies as you prefer in your browser settings. However, please note that if certain cookies are disabled, you may not have full access to mmk44 services.

How is data used

Collected personal information is used only for the following purposes—

• Account registration, verification, and management
• Keeping an unchangeable record of deposit / withdrawal transactions
• Checking players' game history, bonuses, and VIP level progress
• Providing 24/7 Customer Support
• Website offence prevention and fraud protection
• Checking limits set in line with our responsible gambling policy
• Monitoring improvements to website service quality

We do not sell player data for advertising or transfer it to unauthorised third parties. mmk44 firmly rejects data trading.

Data Sharing and Third Parties

We share players' personal information with third parties only in the following limited circumstances—

a) Service Providers

Payment processors directly related to our services, such as payment gateways (KBZPay, Wave Money, AYA Pay, CB Pay), and IT security providers — these parties act only on instructions we give them.

b) Legal and Security Requests

When there is a direct legal requirement to disclose information, or in investigations related to fraud / anti-money laundering, only the data required by law will be sent.

c) Player Consent

Any data will be shared only if the player gives explicit consent. This consent can be withdrawn at any time.

mmk44 does not sell or share player data with any marketing agency or data broker.

Data Security Measures

mmk44 has put in place industry-standard security measures to protect players' personal information—

• Data transfers are protected with SSL (Secure Socket Layer) encryption
• Multi-Factor Authentication is available for account login
• Data is stored encrypted (Encrypted at rest)
• Access is restricted to only the staff who need it (Principle of least privilege)
• Regular security audits and threat assessments are carried out
• Real-time monitoring is in place to detect suspicious access attempts

While we maintain these measures, players should be aware that no online system can be 100% secure. Choosing a strong password on your end and never sharing your login details with anyone is an important layer of protection.

Data Retention Period

mmk44 retains players' data only for as long as needed to fulfil the stated purposes. The period varies depending on the type of activity—

a) Account Data

Retained for as long as the account remains open. After the account is closed, data may be retained for a further period to meet legal / financial requirements.

b) Payment Records

Retained for the period required under financial law. Beyond that period, data is deleted or converted into a form that can no longer be linked to any individual.

c) Customer Support Conversations

Customer Support communication records will be retained for the period needed for service improvement and operational requirements, and deleted once that period ends.

Players' Rights

Every player using the mmk44 platform has the following rights—

a) Right to Access Data

You may request to view your personal data that we hold.

b) Right to Correct Data

You may request corrections to any inaccurate personal data. We will action this provided it does not conflict with legal requirements or service security verification requests.

c) Right to Delete Data

You may request deletion of data that does not conflict with legal requirements. Data protected by law, such as financial records, cannot be deleted.

d) Right to Transfer Data

Players may obtain their data in a format that is easy to understand and handle.

e) Right to Restrict Use

You may request that your data be restricted from use for certain purposes.

Send any of the above rights requests to [email protected]. We will respond as quickly as possible after completing our verification checks.

Protection of Minors Under 21

mmk44 services are for users aged 21 and above only. No person under 21 may use the service, open an account, or submit personal data.

We will immediately investigate any report made by parents or guardians, and if the user is found to be under 21, we will delete their data and close their account right away.

For more information on child protection, visit our Responsible Gaming page.

Policy Updates

mmk44 reserves the right to amend this policy in line with service improvements, legal requirements, or technological developments.

When the policy changes, the "Last Updated" date on this page will be updated, and we encourage players to check this page regularly. For minor amendments, only the last updated date will be changed.

When there are major policy changes, players who continue using mmk44 services are considered to have accepted the revised policy.

Contact mmk44

To reach us regarding questions about this Privacy Policy, data requests, or access matters related to personal data, you may use the following methods—

• Email: [email protected]
• Live Chat: You can contact our Myanmar-language support team directly via 24/7 Live Chat on the website

We are working to be a platform you can trust, so please feel free to raise any questions about the protection of your personal data.